Customer Service
services
Outsourced Customer Service & Phone Support
Premium Outsourced Customer Service at an Affordable Price
When you’re struggling to keep up with a growing number of customer service or technical support tickets, we’ll help you build a new team or supplement your existing one with the right kind of talent. With Libras Support as your partner, you’ll get a dedicated team of customer service experts who’ll help you design the right systems, hire the right people, and constantly optimize your support processes to ensure your customers get the high-quality service they deserve.
Outsourced Technical Support
Libras Communication gives your customers instant tech support for the products and services they use. In-house technical support teams are expensive and time-consuming.
Phone
Our agents speak excellent English and have extensive experience with inbound and outbound phone support for U.S. and European brands.
Chat
Our customer service agents know how to optimize chat support and convert chatters into buyers via thoughtful and personalized responses.
We specialize in email support. Our skilled agents respond promptly to your customers’ emails, using your preferred tone and voice.
Social Media
Customers want to contact you on social media. We offer exceptional support through Facebook, Twitter, Snapchat, or any other social channel.
Outsourced Technical Support
Libras Communication gives your customers instant tech support for the products and services they use. In-house technical support teams are expensive and time-consuming.
Get a Team of Dedicated Customer Service Experts
We hire the best in the business. Our team members have an average of eight years of experience working with large outsourcers and multinational corporations like Verizon, eBay, and Accenture. Our service quality is high and turnover is low because we hire ambitious professionals and commit to supporting their long-term career development with continuous training and coaching.
Scale Your Customer Service Team Quickly
When your business is growing fast, you can’t afford to spend eight weeks finding and training each and every new hire. We can have your foundational team up and running in a few weeks. New team members can typically be onboarded quickly. With Peak Support as your partner, customer service will never be the bottleneck that’s slowing down your business growth
