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ABOUT US
Libras Communication Results, Because We Care About People
We started as a small support service with a few clients and a big desire to build a company that makes communication between customers and business human-like, easy and affordable. We’ve been delivering customer support since 2019. Today we provide services for clients from 5 countries worldwide.
We are inspired by our success in connecting customers and service/product providers and their satisfaction from mutual benefits. When we do a good job, people say thank you. When our service is stellar they go “Libras Communication’.
Owner Words
Alick Amir
We have grown tremendously through times of both recession and economic growth. From our first campaign in sales, telemarketing and B2B appointment setting with AT&T to a cadre of innovative businesses, our processes have served to keep our clients ahead of the competition.
We hire the best agents in the business and we are relentlessly dedicated to helping our clients succeed. Becoming a key part of our clients’ ability to flourish is integral to our definition of success. Whether it’s customer service, operational efficiency, back office work or sales, our innovative team tackles each new challenge with creativity and insight.
Case Study
A large Amazon e-commerce company needed a scalable solution to meet the challenges of the following:
- Handling Customer Messages.
- Daily tweaking of SEO keywords and search.
- Monitoring Seller Review Comments
- Resolving Issues with Shipping.
- Capturing Data.
- Protecting Intellectual Property.
- Contact Data Mining.
- Designing and Setting up a Multi-Channel Communications Platform to Ensure the Highest Level of Response in our very Competitive Industry.
- Technical Support to Avoid Costly RMA Costs and Lower Return Rates.
