Get to know Libras Communication
We engage the most well brands with their customers.
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Get back hours of time each week
Compound time savings into success
Outsource to someone you trust
ABOUT US
Libras Communication Results, Because We Care About People
We are inspired by our success in connecting customers and service/product providers and their satisfaction from mutual benefits. When we do a good job, people say thank you. When our service is stellar they go “Libras Communication’.
Owner Words
Alick Amir
Our Services
Libras Communication Services
Outsourced Customer Service & Phone Support
When you’re struggling to keep up with a growing number of customer service or technical support tickets,.
Inbound Customer Service
Companies who preferred to have high-touch engagements with their clients still choose phone support services.
E-Commerce Support
We acknowledge the pivotal role of administrative support in the development and success of the E-commerce business.
WebSite Agency
Partner with our Award-Winning Agency to realize your digital vision. Our Custom Website Services combine great design, advanced functionality, and user-focused techniques to increase engagement and drive growth.
SEO Services
Libras Communication has established itself as one of the top US SEO marketing companies. Collaborate with our SEO specialists and use our tried-and-true search engine optimization services to increase quality visitors.
Outsource them to Libras Communication to
Save money
Reduce your labor costs by up to 80%.
Respond rapidly
Our team responds to omnichannel client needs. We integrate with your existing CRMs, deploy chatbots and provide AI-powered support solutions.
Provide human support 24/7
We connect your customers to friendly – and human – team members.
Scale faster
We take on labor-intensive, time-consuming tasks that prevent growth. Maintain client satisfaction. Unleash innovation.
YOUR BUSINESS RESOURCE
Learn How We Are Improving Businesses.
Outsourcing Case Study for an Amazon E-commerce Brand
A large Amazon E-commerce company chooses Libras Communication as their outsourcing partner for their customer support needs.
Case Study
A large Amazon e-commerce company needed a scalable solution to meet the challenges of the following:
- Handling Customer Messages.
- Daily tweaking of SEO keywords and search.
- Monitoring Seller Review Comments
- Resolving Issues with Shipping.
- Capturing Data.
- Protecting Intellectual Property.
- Contact Data Mining.
- Designing and Setting up a Multi-Channel Communications Platform to Ensure the Highest Level of Response in our very Competitive Industry.
- Technical Support to Avoid Costly RMA Costs and Lower Return Rates.
Our Services
Why Do Clients Choose Libras Communication to Outsource Their Technical Support?
Reputable
We’re repeatedly recognized for our work. For instance, we’ve been a Clutch Top Business for the last four years: 2019, 2020, 2021, and 2022.
Agile Workforce
Our technical support specialists come from a variety of backgrounds. The most important trait we look for in hiring is a curious mind capable of complex problem-solving.
Seamless Technological Integration
Libras Communication integrates into your existing software and systems. You don’t tailor your needs to us. We tailor our services to your needs.
